TERMS & CONDITIONS
Impulsiva reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, impulsiva has the right to cancel the order and refund any amount paid in the best way. impulsiva shall also notify the customer of equivalent replacement products if available.
Payments are accepted through Paypal, a secure on-line payment system which is easy to use. You may already have an account. If not, you don't need to sign up to use this service, and can pay directly through Paypal by credit card.
Orders are shipped within 1-5 business days and shipped using Eco post service that includes a tracking code. You can track The package until it arrives to you. Shipping from Israel usually take 1-2 weeks, delivery times are estimated, I'll do my best to meet these shipping estimates, but cannot guarantee them. Delay may occur by post, custom or holiday.
You can upgrade shipping to EMS Post - express shipping by choosing this option when checking out in shopping cart. Ems express shipping - is the faster shipping up to 3-5 working days- (not including: shipping day, weekend, holiday) tracking number provided- delivered to your door. (MUST provide phone number)
All of my jewelry comes gift wrapped in a velvet bag or box with Impulsiva brand tag, carefully shipped in a bubble wrap mailer.
I can ship to a third party if you wish your item to be a gift. Please let me know.
All international orders over $150 USD must upgrade to EMS shipping. I will contact you after purchase for additional shipping charges (if needed). It is the safest way to get your package to you with tracking. We will also need your phone number to include on the package.
The estimated delivery date is ESTIMATED ONLY, and is not guaranteed. I do my best to provide accurate estimates and provide you with tracking info for your order.
Delay in delivery
If you don't receive the item you ordered in 60 days, Please contact me at .
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & exchanges
All jewelry is hand made so there might be a slight difference from the photos. Please allow small imperfections due to the nature of handmade work. If you are unsatisfied with your purchase you can return or exchange please contact me within 14 days and ship item back within 30 days of receipt on unworn jewelry.
Conditions of return
Jewelry returned must be unworn and unused in its original condition and packaging.
All custom and sale pieces are final sale and may not be returned or exchanged.
You will be credited in full, minus all shipping charges.
Shipping costs will not be returned and it’s the buyer's responsibility to pay for the return shipping costs.
We reserve the right to deny unreasonable repairs, returns, and exchanges.
For all returns and exchanges, please email:
Secure personal data
When you purchase from Impulsiva store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Email marketing: With your permission, we may send you emails about our store, new products and other updates.
we will under no circumstances communicate any personal data provided by users to third parties.